PRIVACY & RETURN POLICY | LUXURY ARTISTRY

INTRODUCTION

THIS POLICY DESCRIBES THE TYPES OF INFORMATION LUXURY ARTISTRY BRAND ("COMPANY" OR "WE") MAY COLLECT FROM YOU OR THAT YOU MAY PROVIDE WHEN YOU VISIT THE WEBSITE WWW.LUXURYARTISTRYBRAND.COM (OUR "WEBSITE" OR “SITE”) AND OUR PRACTICES FOR COLLECTING, USING, MAINTAINING, PROTECTING, PROCESSING, AND DISCLOSING THAT INFORMATION. BY ACCESSING OR USING THIS SITE, YOU AGREE TO THIS PRIVACY POLICY.

CHANGES AND UPDATES: OUR PRIVACY POLICY MAY HAVE CHANGED SINCE YOUR LAST VISIT. YOU SHOULD REVIEW OUR PRIVACY POLICY AND TERMS OF USE EACH TIME YOU VISIT OUR SITE. EACH TIME YOU USE OUR SITE YOU HAVE AGREED TO THE CURRENT PRIVACY POLICY AND LATEST TERMS OF USE POSTED ON OUR SITE.

RETURN POLICY

THANK YOU FOR YOUR PURCHASE. WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE. HOWEVER, IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE FOR ANY REASON, YOU MAY RETURN IT TO US FOR ONLY STORE CREDIT OR AN EXCHANGE. WE DO NOT OFFER REFUNDS.

PLEASE SEE BELOW FOR MORE INFORMATION ON OUR RETURN POLICY.

ALL RETURNS MUST BE POSTMARKED WITHIN 7 DAYS OF THE PURCHASE DATE. ALL RETURNED ITEMS MUST BE IN NEW AND UNUSED CONDITION, WITH ALL ORIGINAL TAGS AND LABELS ATTACHED.

TO RETURN AN ITEM, PLEASE EMAIL LUXLAB4@GMAIL.COM TO OBATAIN A RETURN MERCHANDISE AUTHORIZATION NUMBER (RMA). AFTER RECIEVEING THE RMA NUMBER PLEASE PLACE ITEMS IN ITS ORIGINAL PACKAGING INCLUDING PROOF OF PURCHASE AND RETURN FORM PROVIDED.

PLEASE NOTE,YOU WILL BE RESPONSIBLE FOR ALL RETURN SHIPPING CHARGES. WE STRONGLY RECOMMEND THAT YOU USE A TRACKABLE METHOD TO MAIL YOUR RETURN.

AFTER RECEIVING THE RETRUN AND INSPECTING THE CONDITION OF YOUR ITEMS, WE WILL PROCESS THE STORE CREDIT OR EXCHANGE.PLEASE ALLOW 10 BUSINESS DAYS FROM THE RECIEPT OF YOUR ITEM TO PROCESS THE STORE CREDIT OR EXCHANGE. WE WILL NOTIFY YOU BY EMAIL WHEN THE PROCESS HAS BEEN COMPLETED.

FOR DEFECTIVE OR DAMAGED PRODUCTS, PLEASE CONTACT US AT LUXLAB4@GMAIL.COM.

QUESTIONS

IF YOU HAVE ANY QUESTIONS CONCERNING OUR RETURN POLICY CONTACT US AT: LUXLAB4@GMAIL.COM

THIS POLICY APPLIES TO INFORMATION WE COLLECT:

ON THIS SITE.
WHEN YOU PURCHASE PRODUCTS THROUGH THIS SITE.
IN EMAIL AND OTHER ELECTRONIC MESSAGES BETWEEN YOU AND THIS WEBSITE.
WHEN YOU SIGN UP FOR OUR NEWSLETTERS.
WHEN YOU CHOOSE TO REGISTER AND CREATE AN ACCOUNT WITH US; AND/OR
WHEN YOU INTERACT WITH OUR ADVERTISING ON THIRD-PARTY WEBSITES (FOR EXAMPLE, FACEBOOK, LINKEDIN, TWITTER AND OTHER SOCIAL MEDIA SITES AND THIRD-PARTY SITES THAT MAY ADVERTISE OUR PRODUCTS AND WHICH MAY INCLUDE A LINK TO THIS SITE).

IT DOES NOT APPLY TO INFORMATION COLLECTED BY:

BY US OFFLINE OR THROUGH ANY OTHER MEANS, INCLUDING ON ANY OTHER WEBSITE OPERATED BY COMPANY OR ANY THIRD PARTY (INCLUDING OUR AFFILIATES AND SUBSIDIARIES); OR
ANY THIRD PARTY (INCLUDING OUR AFFILIATES AND SUBSIDIARIES), EXCEPT AS EXPRESSLY STATED IN THIS PRIVACY POLICY.

AGE REQUIREMENTS

IF YOU ARE NOT AT LEAST 13 YEARS OLD PLEASE DO NOT USE THIS SITE.

YOU MAY NEED YOUR PARENT’S OR GUARDIAN’S APPROVAL.

ONLY IF REQUIRED BY LAW WILL WE ASK FOR YOUR ACTUAL DATE OF BIRTH AND EXCEPT AS REQUIRED BY LAW, YOU ARE NOT OBLIGATED TO PROVIDE THIS INFORMATION. IF YOU ARE UNDER 18 YOU NEED YOUR PARENT OR GUARDIAN TO CONSENT TO REGISTER AN ACCOUNT WITH US.

PARENT/GUARDIAN RIGHT OF ACCESS: YOUR PARENT AND/OR YOUR LEGAL GUARDIAN HAS THE RIGHT TO ASK ABOUT THE INFORMATION WE HAVE COLLECTED ABOUT YOU. WE WILL ASK THAT PERSON MAKING THE REQUEST TO VERIFY THAT THEY ARE IN FACT YOUR PARENT OR LEGAL GUARDIAN BEFORE WE PROVIDE THEM YOUR INFORMATION. WE WILL ALSO COLLECT THE CONTACT INFORMATION FOR THE PERSON REQUESTING THIS INFORMATION SO WE CAN RESPOND TO THE REQUEST.

FOR MORE INFORMATION ABOUT CHILDREN’S ONLINE PRIVACY, PLEASE VISIT (FOR CHILDREN IN THE U.S.), THE FEDERAL TRADE COMMISSION’S RESOURCE PAGE: HTTPS://WWW.CONSUMER.FTC.GOV/ARTICLES/0031-PROTECTING-YOUR-CHILDS-PRIVACY-ONLINE.

WE DO NOT KNOWINGLY COLLECT INFORMATION ABOUT CHILDREN UNDER THAT AGE OF 13. IF A PARENT OR LEGAL GUARDIAN BELIEVES THAT WE HAVE BEEN PROVIDED WITH INFORMATION ABOUT THEIR CHILD UNDER THE AGE OF 13, PLEASE CONTACT US AT: LUXLAB4@GMAIL.COM.

INFORMATION COLLECTED WHEN YOU VISIT OR PURCHASE FROM THIS SITE:

CATEGORIES OF INFORMATION AND SOURCES OF THAT INFORMATION

IDENTIFIERS AND OTHER PERSONAL INFORMATION:

EXAMPLES: NAME, ALIAS, MAILING ADDRESS, IP ADDRESS, EMAIL ADDRESS, ACCOUNT NAME, PASSWORD, PHONE NUMBER, SIGNATURE, CREDIT CARD OR OTHER PAYMENT INFORMATION (PAYMENT INFORMATION IS STORED ONLY BY OUR PAYMENT PROCESSOR AND OUR THIRD-PARTY FRAUD DETECTION SERVICE PROVIDER)

SOURCE: YOU WHEN YOU VISIT, CREATE AN ACCOUNT OR MAKE A PURCHASE; OR THE PERSON THAT SENT YOU A GIFT FROM OUR SITE

OTHER PERSONAL INFORMATION:

EXAMPLES:PHONE NUMBER, SIGNATURE, CREDIT CARD OR OTHER PAYMENT INFORMATION (PAYMENT INFORMATION IS STORED ONLY BY OUR PAYMENT PROCESSOR AND OUR THIRD-PARTY FRAUD DETECTION SERVICE PROVIDER)

SOURCE: YOU OR THE PERSON THAT SENT YOU A GIFT FROM THIS SITE

INTERNET AND OTHER NETWORK ACTIVITY

EXAMPLES: BROWSING HISTORY, BROWSER TYPE, IP ADDRESS, DEVICE USED TO CONNECT TO THIS SITE, SEARCH HISTORY, YOUR INTERACTION WITH THE WEBSITE, INCLUDING DATES AND TIMES, WHICH ADVERTISEMENTS YOU CLICKED ON, THE SITE YOU MAY HAVE USED TO LINK HERE

SOURCE: AUTOMATED TECHNOLOGY SUCH AS COOKIES, GOOGLE ANALYTICS AND WEB BEACONS

YOUR CONSENT, SELECTIONS AND ELECTIONS

EXAMPLES: YOU OPT-OUT SELECTIONS REGARDING ADVERTISING AND YOUR OPT-IN AND OPT-OUT REGARDING NEWSLETTERS

SOURCE: YOU

GIFTS: IF YOU ARE PURCHASING A GIFT FOR SOMEONE, AND YOU GIVE US THAT PERSON’S INFORMATION FOR SHIPPING, WE ARE RELYING ON YOU TO MAKE SURE YOU HAVE THE RIGHT (AND CONSENT IF NEEDED) TO PROVIDE TO US THE RECIPIENT’S INFORMATION

THIRD PARTY SERVICE PROVIDERS AND YOUR PURCHASING/RETURN ACTIVITIES:

WE DO NOT COLLECT OR STORE YOUR CREDIT CARD NUMBER, YOUR GIFT CARD INFORMATION OR YOUR DEBIT CARD INFORMATION (OR OTHER PAYMENT METHOD). WE USE THIRD PARTY PROVIDERS TO DO THIS FOR US. AT PRESENT, WE USE WIX TO PROCESS PAYMENTS FOR US.

IF YOU USE A PARTICULAR SOURCE OF FUNDS (FOR EXAMPLE YOUR APPLEPAY OR PAYPAL ACCOUNT), THOSE SITES AND APPLICATIONS WILL COLLECT YOUR TRANSACTION INFORMATION. THESE ARE ACCOUNTS YOU CREATED, AND YOU SHOULD REVIEW THE TERMS OF USE AND PRIVACY POLICIES OF THOSE PROVIDERS THAT YOU CHOOSE.

WHEN YOU: PROCEED TO CHECK OUT. YOUR TRANSACTION INFORMATION, INCLUDING YOUR NAME, PASSWORD, EMAIL OR OTHER POINTS OF CONTACT, AND PAYMENT INFORMATION IS STORED BY OUR THIRD-PARTY PROVIDER(S).

YOU CAN CHECK OUT AS A “GUEST” WITHOUT CREATING AN ACCOUNT. OUR SERVICE PROVIDERS THAT PROCESS PAYMENTS AND MONITOR AND DETECT FRAUD HAVE CERTIFIED THAT THEY ARE PCI (PAYMENT CARD INDUSTRY) COMPLIANT, AND THEY HAVE CONTRACTUALLY COMMITTED TO MAINTAIN YOUR INFORMATION IN ACCORDANCE WITH APPLICABLE LAWS.

THESE THIRD-PARTY PROVIDERS ARE NOT AUTHORIZED BY US TO USE THE INFORMATION YOU PROVIDE FOR YOUR PURCHASES, CREDITS, RETURNS, AND ACCOUNT INFORMATION EXCEPT TO HELP US DO OUR BUSINESS WITH YOU, OR AS REQUIRED BY LAW (FOR EXAMPLE, TO CONFIRM THERE IS NO FRAUDULENT TRANSACTION).

COOKIES, BEACONS, AND OTHER AUTOMATED DATA COLLECTION TECHNOLOGIES; DO NOT TRACK SIGNALS:

SOME WEB BROWSERS MAY TRANSMIT "DO NOT TRACK" SIGNALS TO THE WEBSITES AND OTHER ONLINE SERVICES WITH WHICH THE BROWSER COMMUNICATES. THERE IS NO STANDARD THAT GOVERNS WHAT, IF ANYTHING, WEBSITES AND ONLINE SERVICES SHOULD DO WHEN THEY RECEIVE THESE SIGNALS. WE CURRENTLY DO NOT TAKE ACTION IN RESPONSE TO THESE SIGNALS. IF AND WHEN A STANDARD FOR RESPONDING IS ESTABLISHED, WE MAY REVISIT OUR POLICY ACCORDINGLY.

TYPES OF AUTOMATED TECHNOLOGY AND YOUR OPTIONS:

COOKIES (OR BROWSER COOKIES). A COOKIE IS A SMALL TEXT FILE PLACED ON THE HARD DRIVE OF YOUR COMPUTER. YOU MAY REFUSE TO ACCEPT BROWSER COOKIES BY ACTIVATING THE APPROPRIATE SETTING ON YOUR BROWSER. HOWEVER, IF YOU SELECT THIS SETTING, YOU MAY BE UNABLE TO ACCESS CERTAIN PARTS OF OUR WEBSITE.
WEB BEACONS. PAGES OF OUR WEBSITE, OUR E-MAILS, AND SERVICES MAY CONTAIN SMALL ELECTRONIC FILES KNOWN AS WEB BEACONS (ALSO REFERRED TO AS CLEAR GIFS, PIXEL TAGS, AND SINGLE-PIXEL GIFS) THAT PERMIT THE COMPANY, FOR EXAMPLE, TO COUNT USERS WHO HAVE VISITED THOSE PAGES OR OPENED AN EMAIL AND TO GATHEROTHER RELATED STATISTICS (FOR EXAMPLE, RECORDING THE POPULARITY OF CERTAIN CONTENT AND VERIFYING SYSTEM AND SERVER INTEGRITY).
GOOGLE ANALYTICS: WE MAY USE A TOOL CALLED “GOOGLE ANALYTICS” TO COLLECT INFORMATION ABOUT USE OF THE SITE. GOOGLE ANALYTICS COLLECTS INFORMATION SUCH AS HOW OFTEN USERS VISIT OUR SITE, WHAT PAGES THEY VISIT WHEN THEY DO SO, AND WHAT OTHER SITES THEY USED PRIOR TO COMING TO OUR WEBSITE. WE USE THE INFORMATION WE GET FROM GOOGLE ANALYTICS ONLY TO IMPROVE OUR SITE. WE DO NOT COMBINE THE INFORMATION COLLECTED THROUGH THE USE OF GOOGLE ANALYTICS WITH PERSONALLY IDENTIFIABLE INFORMATION. GOOGLE ANALYTICS PLANTS A PERMANENT COOKIE ON YOUR WEB BROWSER TO IDENTIFY YOU AS A UNIQUE USER THE NEXT TIME YOU VISIT OUR SITE. GOOGLE’S ABILITY TO USE AND SHARE INFORMATION COLLECTED BY GOOGLE ANALYTICS ABOUT YOUR VISITS TO OUR WEBSITE IS RESTRICTED BY THE GOOGLE ANALYTICS TERMS OF USE AND THE GOOGLE PRIVACY POLICY.

HOW WE USE INFORMATION COLLECTED BY AUTOMATED TECHNOLOGY:

WE USE INFORMATION COLLECTED TO IMPROVE OUR WEBSITE AND TO DELIVER A BETTER AND MORE PERSONALIZED SERVICE, THEREBY ENABLING US TO:

ESTIMATE OUR AUDIENCE SIZE AND USAGE PATTERNS.
SEND YOU ADVERTISEMENTS.
HELP YOU NAVIGATE THROUGH THE SITE.
STORE INFORMATION ABOUT YOUR PREFERENCES; AND
RECOGNIZE YOU WHEN YOU RETURN TO OUR WEBSITE.

USES OF OTHER INFORMATION WE COLLECT AND/OR YOU PROVIDE:

WE USE INFORMATION THAT WE COLLECT ABOUT YOU OR THAT YOU PROVIDE TO US, INCLUDING ANY PERSONAL INFORMATION:

TO FULFILL ORDERS, RETURNS, ANSWER YOUR QUESTIONS, NOTIFY YOU ABOUT ORDER STATUS.
TO CREATE AND MAINTAIN YOUR ACCOUNT WITH US WHEN YOU CHOOSE TO CREATE ONE.
TO DETECT AND PREVENT FRAUD.
TO SEND YOU ADVERTISEMENTS.
TO SEND YOU NEWSLETTERS WHEN YOU OPT-IN TO RECEIVE THEM
TO PROVIDE YOU WITH INFORMATION, PRODUCTS, OR SERVICES THAT YOU REQUEST FROM US.
TO HELP MAINTAIN THE SAFETY, SECURITY, AND INTEGRITY OF OUR WEBSITE, OUR DATABASES AND OTHER TECHNOLOGY ASSETS, AND BUSINESS.
TO CARRY OUT OUR OBLIGATIONS AND ENFORCE OUR RIGHTS ARISING FROM ANY PURCHASE AND/OR OTHER TRANSACTIONS BETWEEN YOU AND US, INCLUDING FOR BILLING AND COLLECTION.
TO NOTIFY YOU ABOUT CHANGES TO OUR WEBSITE OR OUR PRODUCTS.
FOR TESTING AND IMPROVING OUR WEBSITE.
TO RESPOND TO LAW ENFORCEMENT REQUESTS AND AS REQUIRED BY APPLICABLE LAW, COURT ORDER, OR GOVERNMENTAL REGULATIONS.
IN ANY OTHER WAY WE MAY DESCRIBE WHEN YOU CHOOSE TO PROVIDE THE INFORMATION ON THIS SITE; AND
FOR ANY OTHER PURPOSE WITH YOUR CONSENT.

WE DO NOT SELL YOUR INFORMATION: WE DO NOT SELL YOU PERSONALLY IDENTIFIABLE INFORMATION TO THIRD PARTIES. THE ONLY EXCEPTION TO THIS IS AN ONWARD TRANSFER.

AGGREGATED, ANONYMOUS INFORMATION: WE MAY DISCLOSE AGGREGATED INFORMATION ABOUT OUR USERS, AND INFORMATION THAT DOES NOT IDENTIFY ANY INDIVIDUAL, WITHOUT RESTRICTION. THIS INFORMATION EITHER NEVER INCLUDED YOU BY YOUR PERSONAL INFORMATION, OR YOUR PERSONALLY IDENTIFYING INFORMATION HAS BEEN STRIPPED (ANONYMIZED).

HOW LONG WE KEEP YOUR INFORMATION: WE RETAIN YOUR INFORMATION FOR ONLY AS LONG AS WE NEED IT FOR THE PURPOSES DESCRIBED IN THIS PRIVACY POLICY, FOR OUR OWN ADMINISTRATION AND INTERNAL BUSINESS PURPOSES, AND FOR ANY PERIODS THAT ARE MANDATED BY LAW.

DEPENDING ON WHERE YOU ARE, YOU MAY HAVE THE RIGHT TO REQUEST THAT WE ERASE OR “FORGET” YOU. (SEE OUR EU AND CALIFORNIA INFORMATION BELOW)

CORRECTION OF INFORMATION; REQUESTS TO ERASE

IF YOU ARE ASKING ABOUT INFORMATION AS TO YOURSELF, TO CORRECT YOUR INFORMATION, OR TO TELL US TO FORGET YOU (OR “ERASE YOU”) (SEE INFORMATION FOR CALIFORNIA AND EU BELOW) [INSERT LINK HERE TO THOSE SECTIONS], WE WILL ASK YOU TO VERIFY YOU ARE WHO YOU SAY YOU ARE BEFORE WE PROCESS THE REQUEST. WE WILL ALSO COLLECT YOUR CONTACT INFORMATION TO RESPOND TO THE REQUEST. WE KEEP A RECORD OF THESE REQUESTS, WHO MADE THE REQUEST, HOW AND WHEN WE RESPONDED, AND WHAT INFORMATION WE PROVIDED.

SOME STATES AND COUNTRIES HAVE SPECIAL CATEGORIES OF INFORMATION, WHICH MAY BE REFERRED TO AS “SENSITIVE” INFORMATION OR “PROTECTED HEALTH INFORMATION”. WE DO NOT COLLECT ANY “SENSITIVE” INFORMATION (E.G. AS TO YOUR RELIGION, HEALTH, ETC.).

CHOICES AND OPTING IN OR OUT: WE STRIVE TO PROVIDE YOU WITH CHOICES REGARDING THE PERSONAL INFORMATION YOU PROVIDE TO US. WE HAVE CREATED MECHANISMS TO PROVIDE YOU WITH THE FOLLOWING CONTROL OVER YOUR INFORMATION

OUR ONLINE ADVERTISING: YOU CAN OPT OUT OF RECEIVING ADVERTISING FROM US BY EMAIL AND WE WILL PROCESS YOUR REQUEST. ALSO, SOME PLATFORMS WE USE TO PROVIDE ADVERTISING TO YOU MAY ALLOW YOU TO “OPT OUT” OF RECEIVING ANY MORE ADVERTISING FROM US THROUGH SUCH PLATFORM.

NEWSLETTERS: WE MAY SEND YOU NEWSLETTERS ABOUT OUR PRODUCTS IF YOU OPT-IN TO RECEIVING THEM. EVERY NEWSLETTER WE SEND TO YOU WILL ALLOW YOU AT ANY TIME TO “OPT OUT” OF RECEIVING ANY MORE NEWSLETTERS FROM US. YOU CAN ALSO OPT OUT BY EMAIL AND WE WILL PROCESS YOUR REQUEST.

PASSWORDS FOR ANY USERS WHO CREATE AN ACCOUNT: IF YOU REGISTER TO CREATE AN ACCOUNT ON THIS SITE, YOU WILL BE ASKED TO CREATE A PASSWORD. TO BEST PROTECT YOURSELF, USE UNIQUE PASSWORDS FOR UNIQUE ACCOUNTS (DO NOT USE THE SAME PASSWORD FOR YOUR LUXURY ARTISTRY BRAND ACCOUNT AS YOU DO (E.G.) FOR YOUR BANK ACCOUNT OR GMAIL ACCOUNT). DO NOT SHARE YOUR PASSWORD WITH SOMEONE ELSE. IF YOU THINK YOUR PASSWORD OR ACCOUNT WAS COMPROMISED LET US KNOW AT LUXLAB4@GMAIL.COM

POST ANY CHANGES WE MAKE TO OUR PRIVACY POLICY ON THIS PAGE.

CONTACT: WHEN CONTACTING US, PLEASE INDICATE IN WHICH COUNTRY YOU RESIDE.

CONTACT INFORMATION: TO ASK QUESTIONS OR COMMENT ABOUT THIS PRIVACY POLICY AND OUR PRIVACY PRACTICES, CONTACT US AT:

LUXURY ARTISTRY BRAND, LLC

EMAIL: LUXLAB4@GMAIL.COM